T's & C's

 Wimbledon Clinic Aesthetics Patient Terms & Conditions  

Please ensure you have read these terms and conditions carefully prior to booking any treatment with Wimbledon Clinic Aesthetics.

If you are unable to attend your appointment, please give us 24 working hours' notice. Failure to do so will result in you being charged a full cancellation fee or losing a session from your course. 

A minimum of 72 hours' notice is required for cancellations or rescheduling of appointments for discounted laser hair removal treatments over 2 hours, and 48 hours for treatments 1-2 hours. Failure to provide sufficient notice will result in the full session fee being charged. Some price-match deals at extreme discounts will be subject to the 48-hour notice period, and the full fee will be charged.

Before undergoing Laser hair removal, Exilis Ultra 360, Vanquish ME, Chemical peels, mesotherapy, and Acoustic Wave Therapy treatments, you will need to have a consultation and/or patch test before we can treat you, even if you have previously completed treatment elsewhere. You will receive a digital consultation form directly after booking. Please fill this in before your appointment. For treatments requiring a patch test, if it has been more than 6 months since your last visit, we are legally required to perform an updated patch test before we can treat you.

For paid services, credit/debit card details will be required at the time of booking to secure your appointment. No transaction will be made on your card unless you fail to attend an appointment without giving due notice. 

If you have paid for a treatment package and are subsequently unable to complete the course, we will refund the difference between the total price of the course and the full list price of all treatments already taken. 

All treatment packages must be paid for in full (or instalments set up) in advance of the first treatment, and the course of treatments must be taken within 12-18 months of the date of transaction (depending on the course length). Once purchased, unless there are extenuating circumstances, treatment areas can not be exchanged for another area.

Treatment suitability: All practitioners and therapists at Wimbledon Clinic Aesthetics are trained and approved in accordance with the company’s treatment protocols. In some cases, we will assess whether treatment is suitable for you or likely to be successful before any treatment is carried out.